—Starbucks CEO Howard Shultz, responding to a shareholder’s complaint that sales dipped after the company announced its support for marriage equality, at a recent shareholders meeting. Shultz’s comments were met with thunderous applause by shareholders and Starbucks staffers at the meeting.
If you feel, respectfully, that you can get a higher return than the 38 percent you got last year, it’s a free country. You can sell your shares of Starbucks and buy shares in another company. Thank you very much.
Not every decision is an economic decision—the lens we use to make decisions is the lens of our people.”